About Us
We consider ourselves partners with our clients, dedicated to reducing costs, enhancing efficiency, and supporting their core business objectives around the clock. Telegence Communication excels as a comprehensive lead generation service, specializing in live transfers and callbacks with genuinely interested, qualified, and compliant leads. Having all come from the lead purchasing side, our founders are thrilled to offer the leads we always wished we had. We closely align with our clients' strategies, goals, and cost-per-acquisition metrics to deliver customized, high-performance leads for each campaign. Our approach is firmly based on data analysis and responsiveness, and we pride ourselves on building long-lasting, strong client relationships.
Our Core Values
- Transparency
- Effective Communication
- Bridging gaps between us and our clients
We are dedicated to
- Establishing exceptional relationships
- Providing significant benefits for all partties involved
Our Main Focus
- Maintaining clear, open dialogue
- Ensuring you are always informed and engaged throughout our partnership
Services
We're here to listen! Share your coverage details with us, and we'll work closely with you to ensure you have everything you need.
LIVE TRANSFER
- Our agents ensure leads meet your criteria and are ready to engage.
- Engage directly with pre-qualified leads through live calls.
- TCPA compliant.
APPOINTMENT SETTINGS
- Cost-effective and scalable solution.
- TCPA compliant appointment-setting calls.
- Complete access to all appointment-setting call recordings.
QUALITY ASSURANCE SUPPORT
- Quality assurance professionals audit calls and evaluate agent performance.
- Collaborative process improvement with your team.
- Proven track record: over 50% improvement in client conversion rates.
CUSTOMER SERVICE
- English-speaking, friendly agents available for various customer service and after-sales roles.
- Versatile support tailored to your specific needs.
- Contact us for more information!
CUSTOM CAMPAIGN
- Recognition of unique business requirements.
- Customized plans to suit individual business needs.
- Contact us to initiate discussions on crafting your personalized plan.
INBOUND CALLING
- Inbound calls are handled by trained representatives to assist with inquiries and issues.
- Quick identification of customer needs and provision of accurate solutions.
- Seamless call routing and tracking.
Clients
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